FAQ

Frequently Asked Questions

Everything you might want to know about our products, services, and how we work together.

Yes, every customer gets a dedicated account manager for communications, order tracking, and after-sales support throughout the entire process.

We hold GRS (Global Recycled Standard) for regenerated polyester and OEKO-TEX Standard 100 certification ensuring fabrics are free from harmful substances.

Color fastness varies by process: digital printing achieves Grade 4-5 (best), standard dyeing Grade 3-4, and pigment printing Grade 2+.

Yes, we offer full customization including colors, patterns, weights, widths, and functional treatments. Our R&D team works with your designs or develops new patterns.

We offer geometric, floral, abstract, and custom embossing patterns. Our technology creates lasting 3D effects that enhance visual and tactile appeal.

Yes, exclusive designs available for qualified customers with annual purchase commitments. Semi-exclusive options limit designs to specific markets.

We export to 30+ countries including Europe, North America, and Asia-Pacific. Our products meet international quality standards for all markets.

We specialize in 100% polyester home textile fabrics including regenerated polyester (GRS certified), embossed geometric patterns, stain-resistant solid colors, and printed designs.

Yes! We welcome visitors to our Wuhe County, Anhui facility. See our production capabilities firsthand. Contact us to arrange a visit.

Yes, we provide free sample swatches for qualified business inquiries, shipped worldwide. Larger sample yardage may have nominal charges creditable to your first order.

Choosing the right polyester bedding fabric depends on your target market, budget, and desired feel. Peachskin is ideal for a soft, cotton-like feel, while washed cotton finishes provide a natural, crinkled look. Functional treatments like moisture-wicking or antibacterial add value.

Our MOQ varies by service: digital printing has no minimum, greige fabric stock items have no MOQ, while dyeing and other services start from 2,000-5,000 meters.

Yes, we match Pantone colors with high accuracy. Lab dip samples are recommended before bulk production to confirm color expectations.

We offer flexible terms including T/T (30% deposit, 70% before shipment), L/C at sight, and special arrangements for established customers.

Digital printing (no MOQ, Grade 4-5 fastness) and disperse printing/rotary (5,000m MOQ, Grade 3-4 fastness). Digital is best for complex designs and small runs.

Our 31,000+ m² facility operates 600+ waterjet looms with daily capacity of 200,000+ meters and annual production of 73M+ meters.

Standard production is 15-25 days. Shipping varies: sea freight 7-15 days, air freight 3-5 days to major destinations. On-time delivery guaranteed.

Quality issues are extremely rare due to our rigorous QC process. In the unlikely event of any concern, please contact us and we'll resolve it promptly.

Yes, every shipment includes detailed QC reports covering weight, width, color fastness, and tensile strength. Third-party inspection available.

Regenerated polyester is made from recycled PET bottles, offering the same quality as virgin polyester while reducing environmental impact. GRS certified.

Flexible terms including FOB, CIF, and DDP. Sea freight, air freight, and express courier available with reliable freight partners.

We offer water-repellent, oil-repellent, and anti-fouling finishes. Treated fabrics maintain softness and breathability while protecting against spills.

Sustainability is core to operations: regenerated polyester, water recycling, energy-efficient equipment, and GRS certification for traceability.

Yes, we accommodate urgent orders based on production schedules and inventory. Rush fees may apply. Contact us to discuss timeline.

Greige fabric widths: 160-330cm. Finished widths: 150-315cm. Standard options include 150, 180, 200, 240, 280, and 315cm.

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